Peace of mind warranty
You’ve just purchased your new specs or sunglasses, and you’re not happy with them. That’s okay, we all change our minds from time to time. If you aren’t completely satisfied with your new frames and lenses, we will give you the opportunity to exchange them in full. Just make sure you bring them back within 7 days from collecting them.
What’s more? We also offer a Manufacturer’s Warranty. If you think there might be something wrong with your new spectacles, we’ll assess them, replace or fix them for you. All frames come with a 1-year warranty against defects. We encourage our customers to bring back their specs if they aren’t happy. Whether it be a problem in the way the frames sit on your face, to blurry vision or maybe you’re seeing too many reflections. We are happy to help. We want our customers to have a worry-free and satisfying experience when they choose us for their eye care needs.