Please Note: Online deliveries or Home Try-On purchases to Gauteng and KZN will be delayed due to unrest in these areas.
Cancellation and Return/Exchange Policy information specifically for online ordering of products from the Execuspecs Online platform at www.execuspecs.co.za.
If you have placed an order that you wish to change or cancel, please contact the Execuspecs Online Customer Service immediately at 0860 109 289 (8am-5pm Mon-Fri) or send an email to firstname.lastname@example.org. If you wish to cancel your order and it has not yet been processed, you will receive a full refund for the value of the amount paid.
Please call Execuspecs Online Customer Care on 0860 109 289, or send an email to email@example.com, to arrange any returns.
- Purchase Orders
- Exchanges can be done at your nearest Execuspecs Store, although it is advised that you go to the store that you transacted with online.
- First time returns are free of shipping charges thereafter additional shipping charges will apply.
- Should it be necessary to return defective goods, please take note of the following:
- such goods must be returned with all original packaging materials;
- before returning an item, please notify us by emailing us at firstname.lastname@example.org;
- returns must be sent by a traceable carrier to Execuspecs Returns with address: 12 Darling Street, North End, Port Elizabeth, 6001 or to any Execuspecs store country wide.